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Restaurant Operations Manager

2 months ago


London, Greater London, United Kingdom Gourmet Burger Kitchen Full time

About Us

Gourmet Burger Kitchen is a leading fast-casual restaurant chain that serves high-quality burgers, fries, and milkshakes. We're passionate about delivering exceptional customer service and creating a unique dining experience for our guests.

Job Summary

We're seeking an experienced Assistant Manager to join our team. As a key member of our management team, you'll be responsible for leading a team of staff, managing restaurant operations, and ensuring that our high standards are met.

Key Responsibilities

  • Lead and motivate a team of staff to deliver exceptional customer service and achieve sales targets
  • Manage restaurant operations, including inventory management, staff scheduling, and cash handling
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control costs, including labor, inventory, and overheads
  • Collaborate with other departments to achieve business objectives
  • Identify and implement opportunities for growth and improvement

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career development and advancement
  • 50% discount on food and drinks in all Gourmet Burger Kitchen restaurants
  • Exclusive access to discounts and offers through our partner brands
  • Flexible working hours and opportunities for work-life balance

Requirements

  • Proven experience in a restaurant management role
  • Excellent leadership and communication skills
  • Ability to work under pressure and make decisions quickly
  • Strong analytical and problem-solving skills
  • Passion for delivering exceptional customer service

What's Next

If you're a motivated and experienced leader who is passionate about delivering exceptional customer service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].