Retail Security Officer

2 weeks ago

Wrexham, Wrexham, United Kingdom Kingdom Services Group Ltd Full time

**Job Summary**

We are seeking a highly skilled and experienced Retail Security Support Officer to join our team at Kingdom Services Group Ltd. As a key member of our security team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our clients and their premises.

**Key Responsibilities**

  • Act as the primary point of contact for visitors to the site, providing a warm and welcoming experience.
  • Liaise with clients to fulfill security requirements on site, ensuring seamless and efficient service delivery.
  • Complete various security documentation, maintaining accurate and up-to-date records.
  • Liaise with management effectively and efficiently, providing regular updates and insights.
  • Protect the image of high-profile clients and Kingdom Services Group Ltd, upholding the highest standards of professionalism and integrity.
  • Supervise and control site access, ensuring only authorized personnel have access to restricted areas.
  • Conduct regular site patrols, identifying and mitigating potential security risks.
  • Where appropriate and trained, act as an incident first responder, providing timely and effective support in emergency situations.

**Requirements**

  • A valid SIA license or application in progress.
  • Own transport required for site visits and patrols.
  • A full five-year checkable employment history, demonstrating a strong track record of reliability and trustworthiness.
  • Excellent customer service skills, with a proven ability to build strong relationships with clients and colleagues.
  • Excellent interpersonal and communication skills, with the ability to work effectively with diverse stakeholders.
  • An ability to work as part of a team, contributing to a positive and supportive work environment.
  • An enthusiastic, self-motivated, and flexible approach, with a willingness to adapt to changing circumstances.
  • IT skills, with proficiency in relevant software and systems.

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