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Retail Security Officer

2 months ago

Wrexham, Wrexham, United Kingdom Kingdom Services Group Ltd Full time

**Job Summary**

We are seeking a highly skilled and experienced Retail Security Support Officer to join our team at Kingdom Services Group Ltd. As a key member of our security team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our clients and their premises.

Key Responsibilities:

  • Act as the first point of contact for visitors to the site, providing a warm and welcoming experience.
  • Liaise with clients to fulfill security requirements on site, ensuring their needs are met and exceeded.
  • Complete various security documentation, maintaining accurate and up-to-date records.
  • Liaise with managers effectively and efficiently, providing regular updates and reports.
  • Protect the image of high-profile clients and Kingdom, upholding our reputation for excellence.
  • Supervise and control site access, ensuring only authorized personnel enter the premises.
  • Conduct regular site patrols, identifying and mitigating potential security risks.
  • Where appropriate and trained, act as an incident first responder, providing emergency assistance and support.

Requirements:

  • A valid SIA license or application in progress.
  • Own transport required, with a reliable and safe vehicle.
  • A full five-year checkable employment history, with a clean and unblemished record.
  • Excellent customer service skills, with a passion for delivering exceptional experiences.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships.
  • An ability to work as part of a team, collaborating with colleagues to achieve common goals.
  • An enthusiastic, self-motivated, and flexible approach, with a willingness to adapt to changing circumstances.
  • IT skills, with proficiency in relevant software and systems.

What We Offer:

  • A competitive hourly rate of £11.47.
  • A contributory pension scheme, providing a secure financial future.
  • A friendly and supportive team environment, with opportunities for career development and progression.
  • Overtime opportunities, with a chance to earn additional income.
  • Discounted food and drink when on duty, with a range of benefits and perks.
  • Free parking, with convenient access to our sites.