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Compliance Assurance Officer
2 months ago
About the Role:
We are seeking a highly skilled Mortgage Review Specialist to join our team at Mortgage Intelligence UK. As a key member of our compliance team, you will play a vital role in ensuring that our network adheres to regulatory standards and provides exceptional customer service.
Key Responsibilities:
- Conduct thorough reviews of mortgage cases to ensure compliance with regulatory requirements and industry standards.
- Assess mortgage, protection, and general insurance cases against regulatory and in-house standards.
- Provide feedback to advisers on cases reviewed, promoting a positive customer culture and ensuring best practice is adopted across the network.
- Collaborate with the compliance team to identify trends, areas of development, and potential risks.
- Contribute to the network's Consumer Duty obligations, considering these obligations in all actions and decisions.
- Perform ad hoc tasks as delegated by your line manager to support business needs.
Requirements:
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- High level of accuracy and attention to detail.
- Ability to work as part of a team and build positive relationships.
- Good administrative and organizational skills.
- Good telephone manner and ability to work under pressure.
- Good time management skills.
About Us:
Mortgage Intelligence UK is a leading mortgage and insurance network and club, supporting advisers for over 25 years. We offer a wealth of industry experience, premium network and club services, and expertise in business growth. Our team is dedicated to providing exceptional support and training to our members, enabling them to succeed in the mortgage and insurance industry.