Customer Service Specialist

4 days ago


Preston, Lancashire, United Kingdom TRS Consulting Full time
{"title": "Field Service Engineer, Medical Sterilisation Systems", "company": "TRS Consulting", "job_description": "Job Summary

We are seeking a skilled Field Service Engineer to join our team at a well-established supplier of specialist medical and laboratory equipment. As a Field Service Engineer, you will be responsible for the service, installation, repair, and general maintenance of our range of highly advanced sterilisation and endoscope washer disinfectors.

Key Responsibilities
  • Provide exceptional customer service and support to our clients
  • Install, repair, and maintain sterilisation systems, washer disinfectors, and autoclaves
  • Conduct thorough site assessments and develop effective maintenance plans
  • Collaborate with our sales team to identify new business opportunities
  • Stay up-to-date with the latest industry developments and technologies
Requirements
  • Strong background in field service or technical support
  • Previous experience working on endoscope washers, medical/laboratory autoclaves, sterilisation systems, or washer disinfectors
  • HTM, STM, or WTM qualification
  • Excellent customer service skills and ability to work in a fast-paced environment
  • Interest in IT and ability to learn new technologies
About the Company

Our client is a market leader in the supply of specialist medical and laboratory equipment. They offer a range of innovative systems, including sterilisation systems, washer disinfectors, and autoclaves, used in the healthcare, life sciences, pharmaceutical, and industrial sectors.

As a Field Service Engineer with our client, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of a well-established company.

", "salary": "GBP40,000 to GBP45,000", "benefits": "Hybrid company car, excellent benefits, full and comprehensive product training"}

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