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Customer Service Specialist

2 months ago

Preston, Lancashire, United Kingdom TRS Consulting Full time

{"h1": "Field Service Engineer - Medical Sterilization Systems", "p": "We are seeking a highly skilled Field Service Engineer to join our team at TRS Consulting. As a Field Service Engineer, you will be responsible for the service, installation, repair, and general maintenance of our range of highly advanced sterilization and endoscope washer disinfectors.", "ul": [{"li": "Strong background working in a field service or technical support role"}, {"li": "Previous experience working on endoscope washers, medical/laboratory autoclaves, sterilization systems, or washer disinfectors"}, {"li": "HTM, STM, or WTM qualification"}, {"li": "Impeccable customer service skills"}, {"li": "Interest in IT"}, {"li": "Ability to remain confident in customer-facing environments"}], "h3": "The Role", "p": "As a Field Service Engineer, you will be responsible for the service, installation, repair, and general maintenance of our range of highly advanced sterilization and endoscope washer disinfectors. You will work closely with our customers to understand their needs and provide solutions to ensure their equipment is running efficiently and effectively.", "h3": "Your Background", "p": "To be considered for this role, you must have a strong background working in a field service or technical support role. Previous experience working on endoscope washers, medical/laboratory autoclaves, sterilization systems, or washer disinfectors is essential. You must also have a HTM, STM, or WTM qualification and impeccable customer service skills.", "h3": "The Company", "ul": [{"li": "Well-established supplier of specialist medical and laboratory equipment"}, {"li": "Market leader in a number of equipment technologies and enjoy 'best in class' status with a number of their innovative systems"}], "p": "This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or an employment business.", "h2": "Key Responsibilities", "ul": [{"li": "Service, installation, repair, and general maintenance of sterilization and endoscope washer disinfectors"}, {"li": "Work closely with customers to understand their needs and provide solutions"}, {"li": "Ensure equipment is running efficiently and effectively"}], "h2": "Requirements", "ul": [{"li": "Strong background working in a field service or technical support role"}, {"li": "Previous experience working on endoscope washers, medical/laboratory autoclaves, sterilization systems, or washer disinfectors"}, {"li": "HTM, STM, or WTM qualification"}, {"li": "Impeccable customer service skills"}, {"li": "Interest in IT"}, {"li": "Ability to remain confident in customer-facing environments"}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and benefits package"}, {"li": "Opportunity to work with a market leader in the medical equipment industry"}, {"li": "Professional development and training opportunities"}]}