Claims and Complaints Manager

2 days ago


Birmingham, Birmingham, United Kingdom Aston Charles Full time
Liability Claims Team Leader Opportunity

We are seeking an experienced Liability Claims Team Leader to join our dynamic team at Aston Charles. As a key member of our team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.

Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file/audit checking to ensure compliance. In addition, you will be handling your own caseload of higher value and complex claims.

As a Liability Claims Team Leader, you will be an expert on all things Liability claims, with solid managerial skills and the ability to help create a friendly and supportive environment where a fully remote-based team can work towards shared goals and objectives.

We are looking for a dynamic individual who can thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. With our company's rapid growth, there are clearly going to be a myriad of opportunities for progression in the short, medium, and longer term.

We offer an attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications.

At Aston Charles, we pride ourselves on providing a personalized service from industry experts. If you are a motivated and experienced Liability Claims Team Leader looking for a new challenge, please apply today.



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