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Retail Sales Manager

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom Claire's Full time

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales and delivering exceptional customer experiences
  • In the absence of any other management, you may open and close the store and are responsible at that point for ensuring that the store trades safely and legally, maintaining a clean and organized environment for customers
  • Delivering sales through friendly and efficient customer service, ensuring our customers have a fun and enjoyable shopping experience
  • Ensuring our customers have a fun and enjoyable shopping experience by demonstrating Claire's products and assisting customers with their queries using your product knowledge
  • Assisting customers with their queries using your product knowledge and assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ensuring the store looks presentable and inviting to our customers by maintaining a clean and organized environment

About Claire's

  • A leading high street fashion retailer with +3000 stores globally, specializing in fashionable jewelry, accessories and cosmetics products
  • We encourage all store members to wear our product and support your development
  • We encourage and support your development, providing opportunities for growth and advancement

Qualifications - External

About You

  • Some high school required, with a minimum of 1 year retail experience
  • Excellent verbal/written communication and organizational skills, with basic computer skills
  • Understands the importance of Customer Service and has a sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and operate POS system

Claire's is an equal opportunity employer committed to diversity, equity and inclusion. We encourage applications from members of all underrepresented groups, including those with disabilities. Please inform us of the accommodation(s) that you may require.