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Business Growth Manager
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As a Business Growth Manager at Tower Supplies, you will play a crucial role in driving sales growth and expanding our customer base. This is an exciting opportunity to join a dynamic team and contribute to the company's success.
Key Responsibilities- Manage and grow existing customer relationships, establishing a strategic partner approach to relationship management.
- Meet face-to-face with prospects and established customers on a regular basis, ensuring prompt responses to their needs.
- Identify and seize business opportunities across all industry verticals, demonstrating a passion for growth and innovation.
- Work closely with the service department to ensure exceptional after-sales service.
- Strategic account management to ensure smooth and profitable operation of customer accounts.
- Ensure customers receive exceptional care, understanding their needs and aligning our solutions to meet those needs effectively.
- Own and oversee the total relationship with customers, from prospecting to sales and orders, promotions, and customer service.
- Support the development of the annual sales plan and budget, contributing to the process as required.
- Utilize sales CRM systems and processes to effectively manage prospecting and customer bases.
- Track sales calls and visits, ensuring achievement of core performance indicators centered around profit performance, pipeline management, and meaningful prospect interactions.
- B2B experience or B2C experience.
- Commercial intelligence with demonstrable P&L understanding.
- Able to demonstrate strong new business sales achievement.
- Appetite to develop product knowledge.
- Goal to achieve sustainable, profitable growth. Good ability to cost projects.
- Good networker, aware of industry events and activities.
- Comfortable selling and managing £1m plus customer accounts.
- Good project management skills; able to manage conflicting priorities.
- Customer onboarding experience.
- Excellent presentation skills with a good understanding of technology.
- Negotiation and persuasion skills to ensure win-win situations are achieved every time.
- Proactive sales experience with evidence of self-generating leads.
- Hungry, Humble, and Smart.
- Proactive mindset. Always seeking to be one step ahead and predicting customer needs.
- Emotionally intelligent, able to build solid relationships at all levels.
- Goal-driven, thrives on successful outcomes and gives it their all.
- Energy and enthusiasm; takes a positive approach to work and life.
- Self-starter and self-motivated; driven to achieve the best for Tower Supplies.
- A positive, can-do attitude; skilled problem solver with a creative approach.
- Organized and calculated, ensuring that we start with the end in mind.
