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Meeting & Events Supervisor

2 months ago

Bristol, Bristol, United Kingdom Klarent Hospitality Full time
Meet the Challenge

We are seeking a highly motivated and organized Meeting & Events Sales Supervisor to join our team at DoubleTree by Hilton Bristol North. As a key member of our sales team, you will be responsible for ensuring that all customer requests and enquiries are dealt with in an efficient and business-like manner.

Key Responsibilities
  • Provide administrative support and diary management to the Meeting and Events Sales Manager.
  • Conduct 'Show-rounds' and consultations with potential clients, showcasing the venues features and amenities.
  • Maintain manual filing system to company standards.
  • Maintenance of all market segment databases.
  • Co-ordinate and execute all direct mailings as instructed by the Meeting and Events Manager.
  • Assist with the co-ordination of corporate hospitality events.
  • Conduct Market research/telesales campaigns as required.
  • Compile sales packs and ensure that an adequate supply of relevant stationary and brochures are in stock.
  • Meet specific sales targets set by management and head office.
  • Understand the business strategy of the company and help engage in the activity plans - annual, quarterly, and monthly.
  • Responsible for delivering memorable events for our clients with an individual bespoke approach, is a key part of the role.
  • Strong knowledge of Opera PMS and Sales and catering system are a requirement.
  • Utilise the hotel space to generate maximum revenue.
  • Prepare and present proposals, contracts, and pricing packages to clients, negotiating terms as required to secure bookings.
About Us

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

What We Offer
  • Excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio.
  • Competitive salary and benefits package.
  • Opportunities for your personal development within the Hotel Group Brand Portfolio.
  • Fully funded apprenticeships.
  • Annual Holidays entitlements inclusive of Bank Holidays.
  • Opportunity to buy additional holiday entitlements.
  • Pension enrolment.
Requirements
  • Passionate and willingness to learn.
  • Positive attitude and someone who makes our guests smile.
  • Genuinely friendly and caring.
  • Enjoys working as part of a team.
  • Ambitious and hard working.
  • Excellent standards.
  • Strong reporting skills.
  • Excellent presentation skills.
  • Handle incoming calls for the Meeting and Events Department.
  • Good organisational / time management skills.
  • Resilient, creativity, able multitask and can work under pressure.
  • Ability to work morning, afternoon/evening, and weekends.
  • Able to deliver exceptional customer experiences all the time.
  • Arrange and co-ordinate travel schedules and reservations.