Meeting and Events Operations Supervisor Role

4 weeks ago


Bristol, Bristol, United Kingdom Mercure Bristol Grand Hotel Full time
Job Overview

We are seeking a highly skilled Meeting and Events Operations Supervisor to join our team at Mercure Bristol Grand Hotel. As a Meeting and Events Operations Supervisor, you will be responsible for supervising Meeting and Events operations to deliver an excellent Guest and Member experience.

Key Responsibilities
  • Supervise Meeting and Events operations to ensure seamless execution of events
  • Communicate and delegate tasks in line with daily function sheets
  • Work in all areas of Meeting and Events, including Bar, Restaurant, and Room Service
  • Welcome guests in a polite and friendly manner
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure cleanliness of work areas
  • Plan, organise and control the daily operations
  • Ensure compliance of brand standards
  • Represent needs of the team
  • Assist Food and Beverage with achieving financial targets
  • Assist Meeting and Events Manager with training and developing the team
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
About Us

Mercure Bristol Grand Hotel is a historic Grade II listed building from 1856 with a stylish and distinctive new look. The hotel was refurbished in 2018 and the rejuvenated interior draws inspiration from the historic past and the modern and vibrant city's art scene. The hotel design was inspired by local artists influencing the décor. The hotel now features around 500 pieces of commissioned street art. The result is a classy yet contemporary style for a unique guest experience. Mercure Bristol Grand Hotel offers a dedicated pool and sauna with jacuzzi facilities, as well as the bee-themed Keepers restaurant & bar for a memorable and comfort stay. Great atmosphere and traditional British cuisine with a menu that also features homegrown honey from a hive on the hotel's roof await you.

What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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