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Bereavement Support Specialist
2 months ago
Job Overview
At St George's Healthcare NHS Foundation Trust, a new opportunity has arisen to join the Bereavement Service team. This team collaborates closely with clinical and non-clinical personnel to deliver a compassionate service to the bereaved following the loss of a patient, ensuring the completion of essential documentation for registrations and funeral arrangements.
Main Responsibilities
- Provide expert guidance on administrative procedures post-death to medical and managerial staff
- Coordinate completion of documentation required after patient's death
- Give detailed information to bereaved relatives on death registration procedures
- Advise on repatriation and funeral arrangement processes
- Ensure accurate recording of deceased patients' details in the database
- Recognize and address newly bereaved individuals' needs
- Liaise with Coroners officers and clinicians where necessary
- Inform relevant parties of the patient's death promptly
- Update patient files and hospital systems regarding deaths
- Handle cash and valuables placed in safekeeping, coordinating with Finance for their return
- Facilitate funeral arrangements for adults and support services for pregnancy losses and neonatal deaths
- Ensure all duties are performed efficiently and in accordance with procedures
Key Skills and Qualifications
Essential
- Strong written and verbal communication
- Effective planning and organizational skills
- Ability to handle conflicting priorities and strict deadlines
- Previous experience in Office Administration
- Proficiency in Microsoft Office Suite and database management
- Understanding of the importance of discretion, sensitivity, and confidentiality
- Ability to work collaboratively in a team
Desirable
- Background in health or social care
- Prior experience in Bereavement Services
- Knowledge of NHS governance
Requirements
Essential
- A level standard or equivalent experience in numeracy and literacy
