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Customer Service Representative

2 months ago

Glasgow, Glasgow City, United Kingdom Slater Hogg & Howison Full time

About the Role

We're seeking a highly skilled Customer Service Advisor to join our team in Glasgow. As a key contact for our tenants and landlords, you'll provide exceptional support throughout the tenancy duration.

Key Responsibilities

  • Manage your own portfolio of properties, ensuring timely and effective communication with customers and stakeholders.
  • Build strong relationships with customers, partners, and suppliers, leveraging your negotiation and influence skills to drive positive outcomes.
  • Make informed decisions that enhance the customer journey, demonstrating ownership and confidence in your decision-making capabilities.
  • Work collaboratively with colleagues and partners to achieve individual, team, and business targets, prioritizing tasks and managing your time effectively.

About Us

Slater Hogg & Howison is the largest estate and letting agent in Scotland, with over 25 branches across the country. We've been helping people buy and sell property for over 40 years, and we're experts in the Scottish property market.

Our Values

We're committed to providing an ethical and non-judgmental front-line service, meeting the needs of a diverse range of clients and stakeholders. If you're a logical, energetic, and personable customer service expert who wants to develop your career, we'd love to hear from you.

Equal Opportunities Employer

Connells Group UK is an equal opportunities employer, welcoming applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.