Commercial Insurance Consultant

3 weeks ago


Haverhill, Suffolk, United Kingdom Ardonagh Advisory Full time

Business Insurance Advisor - Haverhill - ARD1024002

#AIB

We are seeking a skilled Insurance Advisor who leverages their expertise in the Insurance Sector to cultivate robust, trustworthy, and lucrative relationships with clients and customers. This position can be based in either our Haverhill or Norwich offices.

What does the role of an Insurance Advisor entail?

This position is ideal for individuals who enjoy nurturing relationships and providing a comprehensive service to commercial clients, assisting them in selecting the appropriate Insurance products tailored to their requirements.

Our Insurance Advisors excel in quoting and securing coverage when requested, managing and binding renewals, addressing mid-term adjustments, brokering client needs within the insurance marketplace, and offering support to Account Executives as necessary.

You will operate autonomously and oversee client needs within a busy portfolio that encompasses all business sectors and classes of commercial insurance. This may involve client interactions and visits.

Key Responsibilities

Below is an overview of your responsibilities, which are not exhaustive. In collaboration with your Line Manager, you will establish your own objectives while focusing on the following:

Assist your Account Executive in all aspects of managing client accounts. Ensure precision, efficiency, and professionalism when interacting with both clients and insurers, and handling related administrative tasks concerning: New business, Renewals, Mid-Term Adjustments, Queries, Premium financing arrangements, Cover note issuance. Ensure all business activities comply with FCA regulations and company protocols as outlined in the compliance manual. Address any complaints in accordance with company procedures and regulatory standards. Participate in learning, training, and assessment activities in line with the individual T&C scheme applicable to you. Identify additional areas for personal development as needed. Achieve and maintain a high standard of customer service and promote exceptional customer care at all times. Build and sustain a professional rapport with all clients, providing expert product advice and guidance within timely frameworks. Manage and maintain an effective client diary management system. Encourage and enhance the utilization of in-house premium finance from insurer schemes.

Required Experience for our Insurance Advisor

It is essential that you possess some insurance experience, ideally in a broking environment and preferably within commercial lines, as you will be delivering a complete commercial lines experience to existing clients. Experience with Open GI and relevant qualifications would be advantageous, although we provide ample opportunities to obtain these once you join us.

Personal Attributes

Your ability to bring your best self to work daily to ensure our clients receive the best possible experience is paramount. We seek a proactive, analytical individual who can demonstrate initiative and an entrepreneurial spirit to identify opportunities for client retention and business growth. An enthusiastic team player who supports others, builds trust, maintains a positive outlook, engages collaboratively, and possesses the resilience to adapt to changes. Capability to tackle challenging tasks/situations with a practical, forward-thinking approach. Active listening skills, willingness to learn, and recognition of when to seek support or guidance are essential. A keen interest in pursuing professional qualifications is encouraged. Integrity is crucial; it is essential within a financially regulated organization and is simply the right way to conduct oneself.

In return, you will be embraced and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and advance your career. You will also join an organization that values you as an individual and prioritizes your wellbeing. Additional benefits include:

26 days of holiday entitlement plus bank holidays. Opportunities for career progression across the entire Ardonagh family. Professional CII or ACII qualifications to enhance your knowledge and career prospects. Pension scheme for your retirement planning. 24-hour support for your and your family's physical and mental wellbeing. One paid volunteering day to contribute to our communities. Ardonagh Community Trust (ACT) - Fundraising for charity with donation matching in your local area. The Spotlight Awards, recognizing the brightest talent across our group.

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