Commercial Insurance Consultant

3 weeks ago


Haverhill, Suffolk, United Kingdom Ardonagh Advisory Full time

Business Insurance Advisor - Haverhill - ARD1024002

#AIB

We are seeking a skilled Insurance Advisor who leverages their expertise in the Insurance Sector to cultivate robust, reliable, and lucrative relationships with clients and customers. This position can be performed from either our Haverhill or Norwich locations.

What does the role of an Insurance Advisor entail?

This position is ideal for individuals who excel at nurturing relationships and delivering a comprehensive suite of services to commercial clients, ensuring they find the appropriate Insurance solutions tailored to their requirements.

Our Insurance Advisors are proficient in quoting and securing coverage upon request, managing and binding renewals, addressing mid-term adjustments, brokering client needs within the insurance marketplace, and providing support to Account Executives when necessary.

You will operate autonomously and oversee client needs within a dynamic client portfolio that encompasses various business sectors and types of commercial insurance. This may involve direct client interactions and visits.

Key Responsibilities

Below is a summary of responsibilities, which is not exhaustive. In collaboration with your Line Manager, you will set your own objectives while focusing on the following:

Assist your Account Executive in all aspects of managing client accounts. Ensure precision, efficiency, and professionalism when interacting with both clients and insurers, while conducting related administrative tasks concerning: New business, Renewals, Mid-Term Adjustments, Inquiries, Premium financing arrangements, Cover note issuance. Ensure all business activities comply fully with FCA regulations and company protocols as outlined in the compliance manual. Address any complaints in accordance with company procedures and regulatory standards. Engage in learning, training, and assessment activities as per the individual T&C scheme applicable to you. Identify additional areas for personal development as needed. Maintain a high standard of customer service and promote exceptional customer care practices consistently. Develop and sustain a professional rapport with all clients, providing expert product advice and guidance within timely frameworks. Manage and oversee an effective client diary management system. Advocate for and enhance the utilization of in-house premium financing options from insurer schemes.

Required Experience for our Insurance Advisor

It is crucial that you possess some insurance experience, ideally within a broking environment and preferably in commercial lines, as you will be delivering a comprehensive commercial lines experience to existing clients. Familiarity with Open GI and relevant qualifications would be advantageous, although we provide ample opportunities to acquire these upon joining us.

Personal Attributes

Your foremost ability to bring your best self to work daily to provide our clients with an outstanding experience is essential. We require you to be proactive, analytical, and to demonstrate initiative, showcasing your entrepreneurial spirit to identify opportunities for business retention and growth. A positive team player who supports colleagues, builds trust, and maintains an optimistic outlook, while being engaging, collaborative, and resilient in adapting to changes. Capability to tackle challenging tasks/situations with a practical, forward-thinking approach. Exhibit active listening skills, willingness to learn, and the ability to recognize when to seek support or guidance. A keen interest in pursuing professional qualifications is encouraged. Always demonstrate integrity, which is vital within a financially regulated organization and is simply the right approach.

In return, you will be embraced and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and advance your career. You will also join an organization that values you as an individual and prioritizes your wellbeing. Additional benefits include:

Holiday entitlement of 26 days plus bank holidays. Opportunities for career advancement across the entire Ardonagh family. Gain professional CII or ACII qualifications to enhance your knowledge and career prospects. Pension scheme for your future retirement. 24-hour support for you and your family's physical and mental wellbeing. One paid volunteering day to contribute to our communities. Ardonagh Community Trust (ACT) - Fundraising for charity with donation matching in your local area. The Spotlight Awards, recognizing the brightest talent across our group.

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