Charity Shop Manager

1 week ago


London, Greater London, United Kingdom C2 Charity Recruitment - Non-Profit Recruitment Specialists Full time £30,000

Job Opportunity

Senior Store Manager - Charity Retailer

About the Role

We are seeking an experienced Senior Store Manager to join our client, a well-established charity retailer, in the position of Senior Store Manager to manage their new store opening in North London.

Key Responsibilities

  • Maximise income generation and ensure all targets are met and exceeded.
  • Work closely with the Area Manager to understand stock requirements and oversee the maintenance and health & safety of the shop.
  • Responsible for the smooth running of the store in accordance with company guidelines.
  • Deliver annual store financial and contribution targets.
  • Deliver against store KPI's.
  • Lead and develop your team.
  • Recruitment and selection of new team members.
  • Visual merchandising the store, maximising all opportunities.
  • Driving new business into the store.
  • Liaising with the local community.
  • Recruiting volunteers for the store.

Requirements

  • Previous Store Manager experience within charity or retail.
  • Ability to engage customers through outstanding communication, questioning and listening skills.
  • KPI aware and driven.
  • Experience of working to targets in a customer-focused environment.
  • Energy, drive and a positive can-do attitude.
  • Flexible to cover store opening hours and weekends.
  • Proven track record of successful delivery of a high-growth, profitable operation.
  • Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
  • Understanding of charity retail would be a distinct advantage and a passion for the charity sector.


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