Charity Shop Manager
1 week ago
Job Opportunity
Senior Store Manager - Charity Retailer
About the Role
We are seeking an experienced Senior Store Manager to join our client, a well-established charity retailer, in the position of Senior Store Manager to manage their new store opening in North London.
Key Responsibilities
- Maximise income generation and ensure all targets are met and exceeded.
- Work closely with the Area Manager to understand stock requirements and oversee the maintenance and health & safety of the shop.
- Responsible for the smooth running of the store in accordance with company guidelines.
- Deliver annual store financial and contribution targets.
- Deliver against store KPI's.
- Lead and develop your team.
- Recruitment and selection of new team members.
- Visual merchandising the store, maximising all opportunities.
- Driving new business into the store.
- Liaising with the local community.
- Recruiting volunteers for the store.
Requirements
- Previous Store Manager experience within charity or retail.
- Ability to engage customers through outstanding communication, questioning and listening skills.
- KPI aware and driven.
- Experience of working to targets in a customer-focused environment.
- Energy, drive and a positive can-do attitude.
- Flexible to cover store opening hours and weekends.
- Proven track record of successful delivery of a high-growth, profitable operation.
- Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
- Understanding of charity retail would be a distinct advantage and a passion for the charity sector.
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