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Senior Store Manager
2 months ago
C2 Charity Recruitment is seeking a highly skilled and experienced Senior Store Manager to lead our client's new charity shop in Crouch End, London.
This is an exciting opportunity to join a growing charity retailer and take on a leadership role in managing a team of staff and volunteers.
The ideal candidate will have a proven track record of delivering high growth and profitability in a customer-focused environment.
Key Responsibilities- Maximise income generation and ensure all targets are met and exceeded.
- Oversee the maintenance and health & safety of the shop, working closely with the Area Manager.
- Deliver annual store financial and contribution targets.
- Lead and develop a team of staff and volunteers.
- Recruit and select new team members.
- Visual merchandising the store, maximising all opportunities.
- Drive new business into the store.
- Liaise with the local community.
- Recruit volunteers for the store.
- Previous Store Manager experience within charity or retail.
- Excellent communication, questioning and listening skills.
- KPI aware and driven.
- Experience of working to targets in a customer-focused environment.
- Energy, drive and a positive can-do attitude.
- Flexible to cover store opening hours and weekends.
- Proven track record of successful delivery of a high growth, profitable operation.
- Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
- An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
