Experienced Front of House Team Leader

10 hours ago


London, Greater London, United Kingdom ISS Facility Services Full time
Job Title: Experienced Front of House Team Leader

Job Summary:

We are seeking an experienced Front of House Team Leader to provide a first-class, proactive service to customers and visitors, ensuring their requirements are met and needs are always anticipated.

Key Responsibilities:

  • Provide a positive, professional, and seamless link between our client's service end-users and the Corporate Services teams and its vendors.
  • Anticipate client and customer needs while building relationships with key stakeholders.
  • Take full responsibility for providing the contractual delivery for Front of House Services to the client, driving excellence in performance, compliance, conformance, and continuous improvement.
  • Lead the FOH team, ensuring understanding of each function area and the systems they utilize, and the true purpose of their roles in supporting our client as a business in achieving their goals and supporting business performance.
  • Have a thorough knowledge of the building, its functions, and the supply chain partners' network.
  • Ensure compliance with Contract Deliverables, Performance, and KPIs.

Requirements:

  • A good level of spoken English and an ability to read and write in English.
  • PC literate with Excel and Word skills.
  • GCSE Math and English or equivalent.
  • HSEQ Qualification such as NEBOSH or IOSH (desirable).
  • Relevant corporate/hospitality/customer service experience.

About ISS:

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and provide intelligent solutions, high standards, and people who care to help our customers achieve their purpose.

We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation, or educational background.

Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.



  • London, Greater London, United Kingdom Hospital of St Johns and St Elizabeth Full time

    Job Title: Experienced Front of House Team LeaderThe Hospital of St Johns and St Elizabeth is seeking a highly skilled and experienced Front of House Team Leader to join our team. As a key member of our administration team, you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our outpatient services.Key...


  • London, Greater London, United Kingdom Hospital of St Johns and St Elizabeth Full time

    Job Title: Experienced Front of House Team LeaderThe Hospital of St Johns and St Elizabeth is seeking a highly skilled and experienced Front of House Team Leader to join our team. As a key member of our administration team, you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our outpatient services.Key...


  • London, Greater London, United Kingdom Front of House Recruitment Full time

    Job Title: ReceptionistJob Summary: We are seeking a highly skilled and experienced Receptionist to join our team at a prestigious global law firm in London. As the main front of house expert, you will be responsible for creating a warm and welcoming atmosphere for clients, staff, and visitors.Key Responsibilities:Oversee the switchboard and act as the...


  • London, Greater London, United Kingdom Front of House Recruitment Full time

    Job Title: ReceptionistJob Summary: We are seeking a highly skilled and experienced Receptionist to join our team at a prestigious global law firm in London. As the main front of house expert, you will be responsible for creating a warm and welcoming atmosphere for clients, staff, and visitors.Key Responsibilities:Oversee the switchboard and act as the...


  • London, Greater London, United Kingdom Front of House Recruitment Full time

    Receptionist We are seeking a highly skilled and experienced Receptionist to join our team at Front of House Recruitment. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all. The ideal candidate will have previous experience in a...


  • London, Greater London, United Kingdom Front of House Recruitment Full time

    Receptionist We are seeking a highly skilled and experienced Receptionist to join our team at Front of House Recruitment. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all. The ideal candidate will have previous experience in a...


  • London, Greater London, United Kingdom Nuffield Health Brentwood Full time

    Front of House Team Leader OpportunityNuffield Health Kingston FWC | Reception | Permanent contract | Full timeUp to £28,040 per annum dependent on experience40 hours per weekWe are seeking a highly skilled and experienced Front of House Team Leader to join our team in Kingston Fitness & Wellbeing Club. As a key member of our team, you will be responsible...


  • London, Greater London, United Kingdom Nuffield Health Brentwood Full time

    Front of House Team Leader OpportunityNuffield Health Kingston FWC | Reception | Permanent contract | Full timeUp to £28,040 per annum dependent on experience40 hours per weekWe are seeking a highly skilled and experienced Front of House Team Leader to join our team in Kingston Fitness & Wellbeing Club. As a key member of our team, you will be responsible...


  • London, Greater London, United Kingdom NHS Full time

    The Role of the Front of House Team LeaderThe Front of House Team Leader will play a pivotal role in the delivery of outpatient services at the Hospital of St John and St Elizabeth. This position requires a strong leader who can provide support and guidance to the Front of House administration team.The successful candidate will work closely with the Front of...


  • London, Greater London, United Kingdom NHS Full time

    The Role of the Front of House Team LeaderThe Front of House Team Leader will play a pivotal role in the delivery of outpatient services at the Hospital of St John and St Elizabeth. This position requires a strong leader who can provide support and guidance to the Front of House administration team.The successful candidate will work closely with the Front of...


  • London, Greater London, United Kingdom NOVOTEL Full time

    Job Opportunity at NOVOTEL **About the Role** We are seeking a highly skilled and experienced Front of House Team Leader to join our team at NOVOTEL. As a Front of House Team Leader, you will be responsible for leading, mentoring, and training our team to deliver exceptional customer service and maintain high standards of quality. **Key...


  • London, Greater London, United Kingdom NOVOTEL Full time

    Job Opportunity at NOVOTEL **About the Role** We are seeking a highly skilled and experienced Front of House Team Leader to join our team at NOVOTEL. As a Front of House Team Leader, you will be responsible for leading, mentoring, and training our team to deliver exceptional customer service and maintain high standards of quality. **Key...


  • London, Greater London, United Kingdom Search Full time

    Job Title: Front of House Team LeaderJob Summary:We are seeking an experienced Front of House Team Leader to join our team in Central London. As a Front of House Team Leader, you will be responsible for supervising a busy and friendly team, helping them to achieve a 5* service and maintain high standards.Key Responsibilities:Supervise a team of receptionists...


  • London, Greater London, United Kingdom Search Full time

    Job Title: Front of House Team LeaderJob Summary:We are seeking an experienced Front of House Team Leader to join our team in Central London. As a Front of House Team Leader, you will be responsible for supervising a busy and friendly team, helping them to achieve a 5* service and maintain high standards.Key Responsibilities:Supervise a team of receptionists...


  • London, Greater London, United Kingdom Stonegate - Proper Pubs Full time

    Front of House Team Leader OpportunityWe are seeking an experienced and passionate Front of House Team Leader to join our team at The Three Tuns, a traditional pub in the heart of the city.About the RoleAs a Front of House Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional customer service and create a welcoming...


  • London, Greater London, United Kingdom Stonegate - Proper Pubs Full time

    Front of House Team Leader OpportunityWe are seeking an experienced and passionate Front of House Team Leader to join our team at The Three Tuns, a traditional pub in the heart of the city.About the RoleAs a Front of House Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional customer service and create a welcoming...


  • London, Greater London, United Kingdom Stonegate - Proper Pubs Full time

    Front of House Team Leader OpportunityWe are seeking an experienced Front of House Team Leader to join our team at Gander Inn. As a Front of House Team Leader, you will be responsible for supporting the management team and working together to create and deliver a vision that ensures business success.Key Responsibilities:Support the management team in...


  • London, Greater London, United Kingdom Stonegate - Proper Pubs Full time

    Front of House Team Leader OpportunityWe are seeking an experienced Front of House Team Leader to join our team at Gander Inn. As a Front of House Team Leader, you will be responsible for supporting the management team and working together to create and deliver a vision that ensures business success.Key Responsibilities:Support the management team in...


  • London, Greater London, United Kingdom Be At One Full time

    Front of House Team LeaderWe are seeking an experienced and passionate Front of House Team Leader to join our team at Be At One in Covent Garden. As a Front of House Team Leader, you will be responsible for supporting the management team in creating and delivering a exceptional guest experience.Key Responsibilities:Support the management team in creating and...


  • London, Greater London, United Kingdom Be At One Full time

    Front of House Team LeaderWe are seeking an experienced and passionate Front of House Team Leader to join our team at Be At One in Covent Garden. As a Front of House Team Leader, you will be responsible for supporting the management team in creating and delivering a exceptional guest experience.Key Responsibilities:Support the management team in creating and...