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Service Integration Program Coordinator

2 months ago


Birmingham, Birmingham, United Kingdom HITACHI ENERGY SERVICES SP. Z O.O. Full time

Overview

Join HITACHI ENERGY SERVICES SP. Z O.O. as a pivotal member of our IT Service Integration PMO team, where you will play a crucial role in delivering comprehensive project management services to various stakeholders, ensuring the successful execution of Service Integration initiatives.

You will be responsible for managing ServiceNow-related projects within our Service Integration Portfolio, collaborating with diverse functional and business unit stakeholders to align our portfolio with the overarching objectives and priorities of HE IT PPM.

Key Responsibilities

  • Lead projects utilizing agile and iterative methodologies while employing various project management tools.
  • Ensure projects are delivered on time and within budget from initiation to closure.
  • Organize and facilitate meetings with internal teams and suppliers.
  • Establish effective communication plans.
  • Develop and oversee project schedules.
  • Manage project budgets and financial forecasts.
  • Identify, assess, and mitigate risks and issues, including necessary escalations.
  • Generate comprehensive project status reports.
  • Adhere to Hitachi Energy's delivery methodology, ensuring proper project controls are in place.
  • Manage project scope and identify the need for change orders.
  • Measure and report on team progress regularly.
  • Supervise a team of project managers, fostering a collaborative environment.

Required Skills and Qualifications

  • Extensive knowledge of project management methodologies, including financial management principles.
  • In-depth understanding of ServiceNow functionalities.
  • Excellent written and verbal communication abilities.
  • Strong skills in relationship management, facilitation, and conflict resolution.
  • Highly organized with a keen attention to detail.
  • Proven ability to manage multiple projects simultaneously.
  • Competence in risk assessment and mitigation strategies.
  • Leadership skills to motivate and guide a team effectively.
  • Adaptability to work within a matrixed organization.
  • Comfort in navigating ambiguity and change.
  • Ability to collaborate with remote team members across various time zones.