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Fire Protection Sales Specialist
2 months ago
At Hall & Kay Fire Engineering, we are seeking a highly skilled Service Sales Lead to join our team. As a Service Sales Lead, you will play a crucial role in managing and reporting on the status of quotes, providing accurate information to account coordinators for customer reports.
Key Responsibilities:- Producing quotations for remedial works and issuing them to customers.
- Generating contract renewal proposals to retain existing customers.
- Chasing outstanding remedial quotes and renewals to improve conversion rates.
- Revising and re-issuing any rejected quotes on customer portals.
- Liaising with subcontractors and suppliers to ensure best value costings are achieved.
- Providing customer support and responding to queries related to remedial quotations and contract renewals.
- Actioning all customer queries and requests in a timely manner, escalating as required.
- Liaising efficiently with customers, service engineers, and the wider H&K team.
- Developing and maintaining knowledge of all relevant IT systems.
- Ensuring adherence to all company policies and procedures.
- Identifying and implementing process improvements to optimize conversions and margins.
- Proven sales experience in the fire engineering industry with a good understanding of fire engineering service contracts.
- Experience of developing service quotations/bids.
- Understanding of construction programs, building regulations, and fire industry standards and legislation.
- Creative approach with the ability to maintain and develop positive customer relationships.
- Strong commercial awareness with demonstrable numerical skills.
- Ideal candidate will have performed a similar sales/estimating role within the fire protection industry.
- Strong organizational skills with ability to meet deadlines and changing priorities.
- Exceptional attention to detail and efficiency.
- Proven IT skills with experience of MS office packages.
- Ability to work independently and autonomously as well as an effective team player in a close-knit and highly successful team.
- Friendly and outgoing personality with the natural ability to engage with customers/clients representing Hall & Kay professionally and positively.
- Experience in dealing with end users, insurers, and main contractors.
- Competitive and negotiable salary depending on experience.
- 25 days holiday plus bank holidays and option to buy 5 days and sell 2 days.
- Contributory company pension scheme.
- Life Assurance.
- Company Funded Health Cash Plan.
- Eligibility to join the sales incentive plan.
We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit a tailored CV detailing your experience relevant to this role.
