Ecommerce Support Specialist

2 weeks ago


Halesowen, Dudley, United Kingdom Swindale Parks (Sales & Marketing) Recruitment Full time
About the Role

We are seeking an experienced Ecommerce Support Specialist to join our dynamic team at Hayley Group Limited. As a key member of our eCommerce team, you will be responsible for ensuring the smooth operation of our e-commerce platform, providing exceptional support to our customers, and driving business growth through digital channels.

Key Responsibilities
  • Oversee the functionality, user experience, and performance of our e-commerce platform, ensuring seamless B2B and B2C sales.
  • Develop and maintain in-depth knowledge of our internal systems and processes, with a focus on our eCommerce platform and PIM system.
  • Provide expert eCommerce support to our branches and their customers, ensuring timely and effective issue resolution.
  • Enrich product data for publication on our company websites, ensuring accuracy and consistency.
Requirements
  • Valid UK driving licence.
  • Experience in managing Punchout catalogues and working with procurement platforms such as SAP Ariba, Coupa, Jaggaer, Oracle, or similar.
  • Strong understanding of e-commerce platforms, including Netalogue, Magento, Shopware, or similar.
  • Confident in Microsoft Office packages, particularly Excel and Outlook.
  • Knowledge of SQL/HTML/CSS or other basic web development skills.
  • Strong problem-solving skills and ability to handle multiple projects in a fast-paced environment.
What We Offer
  • Included in the company's bonus scheme.
  • Competitive annual leave package, increasing with length of service.
  • In-house training provided through Hayley Inspire.
  • Company pension (if eligible).
  • Life Assurance cover (x2 salary).
  • Invitation to healthcare scheme.
  • Wellness programmes.
  • Uniform and PPE provided.


  • Halesowen, Dudley, United Kingdom fish4.co - Jobboard Full time

    We are seeking an experienced Ecommerce Support person to join our team at Hayley Group Limited. As an Ecommerce Support Specialist, you will be responsible for overseeing the functionality, user experience, and performance of our e-commerce platform, ensuring our websites are optimized for B2B and B2C sales. You will work closely with our eCommerce team to...


  • Halesowen, Dudley, United Kingdom fish4.co - Jobboard Full time

    About the RoleWe are seeking an experienced Ecommerce Support person to join our team at Hayley Group Limited. As an Ecommerce Support Specialist, you will be responsible for ensuring the smooth operation of our e-commerce platform, providing support to our branches and customers, and contributing to the growth and development of our eCommerce Division.Key...


  • Halesowen, Dudley, United Kingdom Swindale Parks (Sales & Marketing) Recruitment Full time

    About the Role:We are seeking an experienced Ecommerce Support Specialist to join our team at Swindale Parks (Sales & Marketing) Recruitment. As an Ecommerce Support Specialist, you will be responsible for providing technical support and assistance to our clients in relation to their ecommerce platforms and online stores.Key Responsibilities:Provide...


  • Halesowen, Dudley, United Kingdom Swindale Parks (Sales & Marketing) Recruitment Full time

    About the Role:We are seeking an experienced Ecommerce Support Specialist to join our team at Swindale Parks (Sales & Marketing) Recruitment. As an Ecommerce Support Specialist, you will be responsible for providing technical support and assistance to our clients in relation to their ecommerce platforms and online stores.Key Responsibilities:Provide...


  • Halesowen, Dudley, United Kingdom Swindale Parks (Sales & Marketing) Recruitment Full time

    About the RoleWe are seeking an experienced Ecommerce Support person to join our team at Hayley Group Limited. As an Ecommerce Support person, you will be responsible for overseeing the functionality, user experience, and performance of our e-commerce platform, ensuring our websites are optimised for B2B and B2C sales.Key ResponsibilitiesWork closely with...


  • Halesowen, Dudley, United Kingdom Swindale Parks (Sales & Marketing) Recruitment Full time

    About the RoleWe are seeking an experienced Ecommerce Support person to join our team at Hayley Group Limited. As an Ecommerce Support person, you will be responsible for overseeing the functionality, user experience, and performance of our e-commerce platform, ensuring our websites are optimised for B2B and B2C sales.Key ResponsibilitiesWork closely with...


  • Halesowen, Dudley, United Kingdom Swindale Parks (Sales & Marketing) Recruitment Full time

    About the RoleWe are seeking an experienced Ecommerce Support person to join our team at Hayley Group Limited. As an Ecommerce Support person, you will be responsible for overseeing the functionality, user experience, and performance of our e-commerce platform, ensuring our websites are optimised for B2B and B2C sales.Key ResponsibilitiesWork closely with...


  • Halesowen, Dudley, United Kingdom Swindale Parks (Sales & Marketing) Recruitment Full time

    About the RoleWe are seeking an experienced Ecommerce Support person to join our team at Hayley Group Limited. As an Ecommerce Support person, you will be responsible for overseeing the functionality, user experience, and performance of our e-commerce platform, ensuring our websites are optimised for B2B and B2C sales.Key ResponsibilitiesWork closely with...


  • Halesowen, Dudley, United Kingdom fish4.co - Jobboard Full time

    About the role:We are seeking an Ecommerce Support person to join our team at Hayley Group Limited. The successful candidate will be responsible for overseeing the functionality, user experience, and performance of our e-commerce platform, ensuring our websites are optimised for B2B and B2C sales.Key responsibilities include:Working with the Hayley Group...


  • Halesowen, Dudley, United Kingdom Swindale Parks (Sales & Marketing) Recruitment Full time

    About the Role:We are seeking an experienced E-commerce Support person to join our team at Hayley Group Limited. As an E-commerce Support Specialist, you will be responsible for overseeing the functionality, user experience, and performance of our e-commerce platform, ensuring our websites are optimized for B2B and B2C sales.Key Responsibilities:Work closely...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £20,000 - £25,000

    At beBee Professionals in Halesowen, we are seeking a compassionate Care Support Specialist to provide direct care and support to our clients, enhancing their quality of life on a daily basis.Key Responsibilities:Assist clients with daily personal tasks, such as bathing, dressing, and eating.Help in the administration of medication and monitor health-related...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Support Services Specialist with beBee Professionals, you will play a vital role in empowering individuals with disabilities to achieve their full potential.Key Responsibilities:Provide support in daily living activities and encourage independence.Implement care plans and monitor progress.Facilitate community and social outings for service...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £18,000 - £25,000

    beBee Professionals in Halesowen is seeking a dedicated Learning Support Specialist to provide individualized support to students with special educational needs. The ideal candidate will work closely with teachers to develop and implement individualized education plans (IEPs) and create a positive and inclusive learning environment.Key...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a proactive Education Support Specialist to support our teaching staff in creating a nurturing and effective learning environment at beBee Professionals in Halesowen.Key Responsibilities:Assist in the preparation of lesson plans and educational materials.Provide support to students individually or in small groups to reinforce learning...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated Education Support Specialist to join our team at beBee Professionals in Halesowen. As a key member of our educational program, you will work closely with our teaching staff to create a supportive and effective learning environment.Key Responsibilities:Collaborate with teachers to develop and implement lesson plans and...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for a Frontline Support Specialist to join our team at beBee Professionals. The ideal candidate will be a customer-focused individual who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Engage with customers, providing service and support.Participate...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Client Support Specialist to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and resolving customer queries.Working closely with other departments to ensure customer satisfaction.Assisting with administrative...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a dedicated Education Support Specialist to provide individualized support to students with special educational needs. The successful candidate will work closely with teachers to develop and implement personalized learning plans, ensuring students receive the support they need to overcome learning barriers and achieve their full potential.Key...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £18,000 - £25,000

    beBee Professionals is seeking a highly skilled Education Support Specialist to join our team in Halesowen, United Kingdom. The successful candidate will be responsible for providing support to students and teachers in a classroom setting.Key Responsibilities:Supervise and manage classrooms in the absence of the regular teacher.Deliver pre-prepared lesson...


  • Halesowen, Dudley, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are looking for a Halesowen Customer Support Specialist to deliver exceptional customer service and resolve customer issues efficiently at beBee Professionals.Key Responsibilities:Handle customer inquiries and resolve issues in a timely manner.Provide accurate product and service information to customers.Process customer orders and manage account...