Sales Support Engineer

3 weeks ago


Birmingham, Birmingham, United Kingdom HVAC - FläktGroup UK Full time
Position Overview

We are seeking a Sales Support Engineer to assist our external Sales Engineers in generating quotes that lead to successful orders within our business sector, while ensuring we meet our financial targets and maintain a satisfactory gross margin.

KEY RESPONSIBILITIES:

  • Prepare quotations for the FläktGroup range of products, catering to Mechanical Consultants, Contractors, Local Authorities, End-Users, and Design Build Contractors.
  • Address customer inquiries promptly and effectively, ensuring the highest standards of customer service are upheld.
  • Provide technical guidance and information to both customers and team members as needed.
  • Efficiently relay confirmed orders to the Contracts Department, ensuring clarity and organization for timely and budget-compliant delivery.
  • Collaborate with FläktGroup offices and manufacturing sites globally to gather and disseminate pertinent information.

CANDIDATE PROFILE:

  • A background in engineering or a technical field is preferred. If not present, the candidate should demonstrate a strong ability to grasp technical concepts, particularly regarding Fans, Air Handling Units, Chillers, and Fan Coil Units.
  • Proven experience in administrative roles, with strong organizational skills and the ability to work efficiently in a fast-paced office environment.
  • Experience in a sales office setting, particularly in selling HVAC products to consultants and contractors.
  • Excellent persuasion, presentation, and communication abilities.
  • Strong team player with a commitment to fostering a collaborative work environment.
  • Proficient in IT, especially with MS Office applications and web-based software.
  • Exceptional interpersonal skills, with a history of effective teamwork and client interaction.
  • A willingness to learn about and share knowledge of various products and applications.

WHAT WE OFFER:

  • Competitive salary package
  • 25 days of annual leave plus public holidays
  • Pension plan
  • Life insurance coverage
  • Cycle to Work initiative
  • Long Service Recognition
  • Employee Assistance Program and Mental Health Support
  • Opportunities for professional development and training

ABOUT FLÄKTGROUP:

With over a century of experience, we have been at the forefront of developing innovative and energy-efficient Indoor Air Quality solutions for commercial buildings and critical ventilation needs. FläktGroup stands as a global leader, generating significant sales across numerous countries, and is recognized for our extensive product offerings that serve a wide range of applications, from residential to industrial settings.

DIVERSITY AND INCLUSION: We are committed to equal opportunity employment, selecting candidates based on their qualifications and experience. We encourage applications from individuals of all backgrounds and communities.



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