Office Operations Assistant

4 weeks ago

Kirkcaldy, Fife, United Kingdom LinkLiving Full time

Location: This position is based at LinkLiving's office.

Hours of Work: 16 hours per week, specifically on Thursday and Friday. This role is part of a job-share arrangement, requiring flexibility to cover for your job-share partner during times of leave, illness, or training.

About Us: Are you dedicated to enhancing the lives of others? Do you aspire to work for an organization that prioritizes your health and wellbeing as much as the individuals you assist? Join a trauma-informed team that encourages innovative and adaptable approaches to service delivery.

At LinkLiving, our core values guide our recruitment process:

  • Empathy: Understanding and addressing individual needs and circumstances.
  • Respect: Treating others as they wish to be treated.
  • Integrity: Upholding honesty and strong moral principles.
  • Caring: Demonstrating kindness and concern for others.

Our Services: LinkLiving is a Scottish charity focused on health and wellbeing, assisting individuals in managing or overcoming adverse life experiences such as trauma, mental health issues, poverty, and inequality. We empower individuals through various models, including:

  • Personal development and employability initiatives
  • Self-help coaching
  • Supported accommodation
  • Home care services
  • Housing support
  • Befriending services
  • Community social cafes

The Role: The successful candidate will be part of the core team, collaborating closely with the Building Manager to ensure the efficient operation of the facility.

Your responsibilities will include providing a customer-oriented and comprehensive administrative, support, and reception service to the building, management team, various LinkLiving services, residents, commercial tenants, and the public.

You will oversee the coordination and execution of repairs throughout the facility, liaising with colleagues and contractors.

This role also involves delivering confidential administrative support to all services located within the building, including residential accommodation, wellbeing services, tenancy support, and employability programs.

About You: You should be adept at managing your workload effectively, even under conflicting deadlines. As the primary point of contact, exceptional verbal and written communication skills are essential, along with strong telephone etiquette.

A solid proficiency in computer skills is required, as regular updates to databases and spreadsheets are part of the role.

Moreover, the ability to work independently, demonstrating initiative, and collaborating effectively with team members are crucial for success in this position.

Benefits: As a LinkLiving employee, you will enjoy various benefits, including:

  • Competitive salary with annual reviews and potential performance-related increases
  • 35 days of holiday per year (including public holidays), pro rata
  • Opportunity to buy and sell holiday
  • Enhanced sick pay and family-friendly policies
  • Access to paid qualifications and a variety of learning opportunities
  • Memberships for Disclosure Scotland and Scottish Social Services Council
  • Defined contribution pension scheme with generous employer contributions
  • Life assurance scheme
  • Healthcare cash plan for employees and dependents
  • Employee assistance program for health and financial wellbeing
  • Access to various schemes, including cycle to work and monthly bus pass

This position is subject to Protection of Vulnerable Groups (PVG) Scheme registration.

Further Information: If you have questions about the role, please reach out for an informal discussion. To learn more about LinkLiving and our benefits, visit our website.

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