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Dispute Resolution Coordinator

2 months ago

Elland, Calderdale, United Kingdom Marshalls PLC Full time

Job Summary:

We are seeking a highly organized and detail-oriented Dispute Resolution Coordinator to join our team at Marshalls PLC. As a key member of our Credit Account Management team, you will play a vital role in managing all invoice queries with exceptional customer service.

About the Role:

The successful candidate will be responsible for:

  • Investigating and resolving customer disputes in a timely and professional manner
  • Providing exceptional customer service and building strong relationships with internal and external stakeholders
  • Ensuring accurate and detailed records are maintained
  • Collaborating with the team to achieve cash flow targets and improve processes

Requirements:

To be successful in this role, you will need:

  • Previous experience in a similar credit or finance-based role
  • Strong administration background
  • The ability to work in an organized manner, prioritizing as required
  • Excellent communication and interpersonal skills
  • A keen eye for detail and problem-solving skills

What We Offer:

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and collaborative work environment
  • Access to training and development programs

About Us:

Marshalls PLC is a leading manufacturer and supplier of high-quality products to the construction, home improvement, and landscape markets. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.