Resident Host

1 week ago


Milton Keynes, United Kingdom One Property Recruitment Full time
Resident Host Opportunity

We are seeking a highly skilled and enthusiastic Resident Host to join our team at One Property Recruitment. As a key member of our front of house team, you will be responsible for providing exceptional customer service and fostering a strong sense of community among our residents.

Key Responsibilities:
  • Ensure that all residents receive a warm and welcoming greeting, and provide assistance with any queries or concerns they may have.
  • Plan and execute events and activities in the communal areas to encourage resident engagement and networking.
  • Conduct pre-check-in and post-check-out checks to ensure a smooth move-in process for residents.
  • Stay up-to-date with new rules and regulations, as well as health and safety standards, and ensure that all residents are aware of these.
  • Handle daily enquiries from residents and attempt to answer and resolve these queries wherever possible.
  • Flag up any maintenance issues that need to be addressed on the same day.
Requirements:
  • At least 2 years of experience in the property industry or hotel industry, with a passion for Build to Rent.
  • Outstanding customer service skills and the ability to multitask to complete a long to-do list.
  • A bubbly personality and the ability to build strong relationships with residents.

We offer a great opportunity to develop your skillset further within the Build to Rent sector, and the chance to embed yourself within a strong teamworking culture that will aid your career progression further. If you are a motivated and enthusiastic individual with a passion for customer service, we would love to hear from you.


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