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Resident Services Liaison

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Cobalt Recruitment. Full time
Job Overview

Cobalt Recruitment is seeking a highly skilled Resident Services Associate to join our team. As a key member of our community, you will be responsible for delivering exceptional customer service to residents and visitors.

Key Responsibilities:

  • Provide top-notch customer service to residents, serving as the primary point of contact for all inquiries and concerns.
  • Conduct regular quality control checks of amenity spaces and apartments to ensure they are well-maintained and presented.
  • Organize and host engaging monthly residents' events and initiatives to foster a sense of community.
  • Collaborate with internal teams to ensure seamless service delivery and resident satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • Flexibility to work a weekend shift pattern 1 in 3.

What We Offer:

  • A competitive salary of up to £32,000.
  • The opportunity to work with a dynamic and supportive team.
  • Professional development and growth opportunities.