Healthcare Administrative Assistant

3 weeks ago

Newport, Newport, United Kingdom Aneurin Bevan University Health Board Full time

Position Overview

We are seeking a committed and proactive individual to become a vital member of our Sexual Health team as a Healthcare Administrative Assistant. This part-time role will involve supporting various clinics across the region, primarily focusing on front desk operations and assisting with our Triage communication line. You will play a crucial role in delivering a professional and efficient clerical service to our patients.

Key Responsibilities

The ideal candidate will exhibit exceptional organizational and administrative capabilities, demonstrating attention to detail and the ability to navigate challenges effectively. Proficiency in keyboarding and telephone communication is essential, along with a strong commitment to maintaining high-quality work standards. Flexibility in working hours to accommodate service needs is also required.

Excellent time management, communication, and interpersonal skills are critical, as the role involves regular interaction with patients and collaboration with team members. Comprehensive training will be provided for utilizing hospital information systems.

Proficiency in the Welsh language is preferred for this position; however, applications from both Welsh and English speakers are encouraged.

About Our Organization

Aneurin Bevan University Health Board is a distinguished NHS organization dedicated to providing exceptional care. We offer a supportive work environment where all employees feel valued and trusted. Regardless of your specialty or career stage, we provide numerous opportunities for professional growth and development. Our health board delivers integrated acute, primary, and community care to a diverse population, employing a large workforce.

We provide an attractive benefits package, extensive training, and development opportunities, including paid mandatory training, in-house programs, recognized qualifications, and professional career pathways. We promote flexible working arrangements and a healthy work-life balance, alongside occupational health support and initiatives aimed at enhancing employee wellbeing.

Our Clinical Futures strategy is designed to improve and promote care accessibility while ensuring high-quality hospital services when necessary. Join us in our mission to innovate healthcare delivery and provide a world-class service for the future.

Job Responsibilities

A detailed Job Description and Person Specification can be found in the supporting documents or accessed through the application portal.

Required Qualifications

Administrative Experience

Essential

  • Significant experience in administrative roles

Desirable

  • Additional administrative experience

Receptionist Experience

Essential

  • Extensive experience in receptionist duties

Desirable

  • Additional receptionist experience

IT Skills

Essential

  • Proficient in IT systems and Microsoft Office applications

Desirable

  • Familiarity with Microsoft Office applications

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