Clinical Services Supervisor

3 weeks ago

London, Greater London, United Kingdom NHS Blood and Transplant Full time

Clinical Services Supervisor

Position Overview

As a Clinical Services Supervisor, you will oversee the comprehensive management, inventory control, and distribution of blood products and components to healthcare facilities and NHSBT locations within the designated region. Your responsibilities will encompass:

  • Ensuring that all blood units are processed and validated systematically and within established timelines to optimize stock availability.
  • Aligning policies, practices, and service enhancements with national healthcare strategies.
  • Leading and developing the Hospital Services (HS) team, which includes recruitment, performance evaluations, and overall staff management. You will also be responsible for departmental budget oversight.
  • Actively participating as a key member of the Regional and National Hospital Services Team.
  • Collaborating with fellow HS Managers and occasionally with the Strategic Team to formulate and implement effective strategies.
  • Facilitating cross-departmental communication and collaboration regarding Hospital Services.
  • Acting as a deputy for the Regional HS Manager and fulfilling the role of Duty Hospital Services Manager as necessary.

This position requires travel and may involve irregular hours and overnight stays when necessary, with prior notification.

Participation in an on-call rotation may be required, which could include evenings, weekends, or public holidays.

Candidate Profile

Experience and Expertise

  • Proven leadership and management experience within NHSBT or a related pharmaceutical setting.
  • Demonstrated ability to address employee grievances, conflicts, and disciplinary matters.
  • Comprehensive understanding of Good Manufacturing Practice, Good Laboratory Practice, and Total Quality Management principles.
  • Familiarity with relevant policies, standards, and guidelines.
  • Experience in validation and development initiatives.
  • Knowledge of audit processes and compliance requirements.

Educational Qualifications

  • FIBMS/Masters degree OR equivalent experience (as detailed in Experience and Expertise) with a commitment to pursue a Master's level qualification.

About NHS Blood and Transplant

At NHS Blood and Transplant, we take pride in our dedicated team members who work tirelessly to enhance our organization. Our core values focus on delivering exceptional care to our donors and their families. We prioritize mutual support and aim to develop our expertise to transform lives, provide quality assistance, and foster rewarding careers.

This role offers a chance to be part of a vital team that contributes to life-saving services throughout the year. We provide excellent benefits, including 27 days of annual leave (in addition to bank holidays), a thorough induction and training program, and a competitive pension scheme.

We are committed to fostering an inclusive workplace that reflects the diverse communities we serve and actively encourage applications from all sectors of the community.

Join us in our mission to save and improve lives.

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