EUC Technical Support Specialist

6 days ago


London, Greater London, United Kingdom Mind Recruitment - Technology, Executive & IT Sales Full time

Job Title: EUC Technical Support Specialist

Job Summary:

We are seeking an experienced EUC Technical Support Specialist to join our team at Mind Recruitment - Technology, Executive & IT Sales. As a key member of our team, you will be responsible for providing 3rd level technical support across a range of Microsoft technologies.

Key Responsibilities:

  • Provide 3rd level technical support for EUC technologies, including MECM, PowerShell, MDM/MAM, Microsoft Defender, and Intune.
  • Work closely with the EUC team to resolve complex technical issues and provide expert-level support.
  • Collaborate with internal stakeholders to identify and implement process improvements.
  • Develop and maintain in-depth knowledge of Microsoft technologies and best practices.
  • Stay up-to-date with the latest industry trends and technologies.

Requirements:

  • At least 5-6 years of experience as a Technical Support Engineer in a Microsoft environment.
  • Extensive knowledge of MECM, PowerShell, MDM/MAM, Microsoft Defender, and Intune.
  • Experience working with Adobe, Office Apps (M365), Windows Servers (2016/2019), and security vulnerabilities using Defender.
  • Excellent problem-solving skills and ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.

What We Offer:

  • Ongoing technical training and professional development opportunities.
  • Opportunities for career advancement and growth within the company.
  • A dynamic and supportive work environment.


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