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EUC Support Specialist

3 months ago

London, Greater London, United Kingdom Stott and May Full time
Position Overview

Job Title: EUC Analyst

Location: London, Hybrid

Compensation: Up to £49k + benefits

Stott and May is seeking a dedicated EUC Analyst to enhance our IT services, focusing on delivering exceptional end-user support and ensuring the reliability of our systems.

Key Responsibilities:

  • Deliver technical assistance for user devices and applications.
  • Oversee the configuration and deployment of desktops and laptops.
  • Work collaboratively with IT departments to troubleshoot issues and facilitate system upgrades.
  • Establish and uphold IT policies and operational procedures.
  • Conduct training sessions for users to enhance their technical skills.

Required Qualifications:

  • Bachelor's degree or relevant professional experience.
  • Expertise in setting up, deploying, and supporting Windows and/or macOS platforms.
  • Familiarity with enterprise management solutions such as Microsoft SCCM, VMware Workspace ONE, or equivalent tools.
  • Excellent problem-solving abilities and communication skills.

This role is essential for maintaining a high standard of user satisfaction and operational efficiency within our IT framework.