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Technical Support Specialist

2 months ago

Fareham, Hampshire, United Kingdom V3 Recruitment Full time
Job Overview
V3 Recruitment is partnering with a leading solar panel supplier to find a skilled Technical Support Manager.

This role is ideal for an electrically qualified professional looking to transition into an office-based position, utilizing their knowledge to provide exceptional technical support.

Main Responsibilities
  • Manning the technical support phone line to diagnose and resolve customer issues.
  • Providing expert advice and guidance to customers on solar panel-related matters.
  • Collaborating with the sales team to ensure seamless customer experiences.
  • Staying up-to-date with industry developments and product knowledge to deliver top-notch support.

Requirements
  • Electrician or electrical engineering background.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Strong product knowledge and technical expertise.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.