Income Officer

4 weeks ago


Bournemouth, Bournemouth, United Kingdom SNG Formerly Sovereign Housing Association Full time
{"title": "Income Officer Role", "description": "

We are seeking a skilled Income Officer to join our Customer Accounts team in Christchurch, covering the Christchurch and Southampton areas. As an Income Officer, you will be responsible for delivering a comprehensive rent and service charge collection service across the region, monitoring customer accounts for all tenures, and managing end-to-end processes.

The ideal candidate will have experience in income management or debt recovery/collection, knowledge and experience of either social housing, home ownership, or the private rented sector, and excellent customer service skills. They will also have a working knowledge of welfare benefits and be able to work without close supervision.

As a member of our Customer Accounts Team, you will be part of a friendly, dedicated, and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives.

Some of the benefits of working with us include:

  • \u00a3450 yearly flexible benefit pot to use against benefits of your choice
  • Flexible working
  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • A chance to buy or sell holiday as part of our flexible benefits package
  • A generous pension scheme matching up to 12%
  • Life cover as soon as you join us
  • You will be a part of our Recognition scheme where you can be gifted retail vouchers
  • A range of wellbeing discounts including Gym Memberships
  • A wide selection of other benefits available

About us

SNG provides 84,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do. We build homes, provide great services, but also invest in long-term sustainability, creating great places to live in partnership with our residents.

What we do makes a real difference to people's lives, and by joining us, you can share the satisfaction of doing something that really matters. We are committed to our Equality, Diversity, and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.

"}
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