Implementation Officer

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Bournemouth Borough Council Full time
Job Title: Implementation Officer

We are seeking a dedicated and proactive Implementation Officer to join our team. As the first point of contact for reports of anti-social behaviour, you will provide a front-line triage service, undertaking initial investigations and assessments to identify victims, witnesses, perpetrators, and agency involvement.

Key Responsibilities:
  • Manage incoming reports of ASB from various sources, providing a prompt and effective response to ensure the victim's voice and needs are considered.
  • Lead on applications for Community Trigger Case reviews, following the Dorset Community Trigger Process, to ensure a consistent and effective approach.
  • Support the team in providing statistical information, processing invoices, reviewing and updating websites, and assisting at multi-agency meetings.
  • Engage with partner agencies to cross-reference complaints of anti-social behaviour, share relevant information, and ensure a consistent approach is taken.
  • Knowledge of IT packages, including MS Office: Word, Excel, PowerPoint, and Teams, is essential for this role.
About BCP Council:

BCP Council provides services to a diverse community of 400,000 residents and employs over 5,000 people. We offer an excellent benefits package to our colleagues, and we are committed to delivering a vision of a thriving, world-class, prosperous, and inclusive place for generations to come.



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