ESN Service Delivery Specialist
1 week ago
We are seeking an experienced professional to join our ESN team as a Service Delivery Specialist. In this role, you will be responsible for managing relationships with Delivery and Deployment functions across BT Networks and BT Business.
Key Responsibilities- Owning and managing relationships with key customers such as the UK Home Office
- Ensuring Coverage Services delivery activities operate on time and in budget according to customer requirements
- Managing customer relationships with key customers
- Supporting the wider ESN team on commercial & delivery related activities
- Scoping of Coverage Services to support the sales teams
- Service Level Agreement Management
- Supplier Management
- Project/Programme Management
- Decision Making
- Inclusive Leadership
- Experience of project delivery, ideally in telecoms or construction
- Experience or good level of ability managing suppliers
- Experience of managing relationships
- Experience of budget management
- Good experience of coordinating in a project environment
At BT, we offer a range of benefits to our employees, including:
- 10% on target bonus
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- 25 days annual leave (not including bank holidays), increasing with service
- x4 Salary Life Assurance
- Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
- World-class training and development opportunities
- Option to join BT Shares Saving schemes
- Discounted broadband, mobile and TV packages
- Access to 100's of retail discounts including the BT shop
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
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ESN Service Delivery Specialist
2 weeks ago
Southampton, Southampton, United Kingdom BT Group Full timeAbout the RoleWe are seeking an experienced ESN Service Delivery Professional to join our team at BT Group. As a key member of our team, you will be responsible for managing relationships with Delivery and Deployment functions across BT Networks and BT Business.Key ResponsibilitiesOwning and managing relationships with key customers such as the UK Home...
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ESN Service Delivery Specialist
2 weeks ago
Southampton, Southampton, United Kingdom BT Group Full timeAbout the RoleWe are seeking an experienced ESN Service Delivery Professional to join our team at BT Group. As a key member of our team, you will be responsible for managing relationships with Delivery and Deployment functions across BT Networks and BT Business.Key ResponsibilitiesOwning and managing relationships with key customers such as the UK Home...
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ESN Service Delivery Professional
3 weeks ago
Southampton, Southampton, United Kingdom BT Group Full timeAbout the RoleThis is an exciting opportunity to join BT Group as an ESN Service Delivery Professional, where you will play a key role in managing relationships with key customers and stakeholders. As a seasoned professional, you will be responsible for ensuring the successful delivery of Coverage Services, managing customer relationships, and supporting the...
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