Payroll Onboarding Specialist
2 days ago
Page Personnel is recruiting for a Payroll Onboarding Consultant on behalf of a successful business process outsourcing company based in the UK.
Job SummaryWe are seeking an experienced Payroll Onboarding Consultant to join our team. As a Payroll Onboarding Consultant, you will be responsible for ensuring a seamless transition of our payroll customers from their current payroll provider to our new system.
Key Responsibilities- Plan and execute customer onboarding projects for payroll in a timely manner.
- Take a documented approach to balancing all Payroll onboarding data, including static data, cumulative year-to-date balances, and comparisons to previous Full Payment Submission files.
- Explain the onboarding process to customers through regular project sessions and timely update meetings.
- Ensure data migration documents are completed correctly and thoroughly checked during the gathering and loading processes.
- Assist with processing of parallel runs and ensure all run results balance with the new customer's previous payroll provider.
- Manage a portfolio of projects simultaneously, prioritizing based on customer and business needs.
- Maintain customer confidentiality.
- Educate and guide customers on service and system features, demonstrating excellent customer service.
- Ensure adherence to the payroll onboarding Service Level Agreement (SLA) at all times.
- Manage customers to supply all data to the Onboarding Team in a timely fashion to meet the agreed go-live date.
- Meet all Key Performance Indicators (KPIs) set and document key reasons for project slippage with transparency of reasons and any additional cost implications.
- Proven track record in a similar role.
- Awareness of UK payroll and tax legislation.
- Knowledge of payroll and HR systems.
- Excellent written and verbal communication skills.
- Ability to work to tight deadlines.
- Ability to build key relationships with internal and external contacts.
A competitive salary up to £32,000, share scheme, enhanced pension, enhanced holidays, health benefits, discounts, and a free on-site gym.
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