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Client Service Team Leader
2 months ago
About the Role:
Cavendish Maine is seeking an experienced Client Service Team Leader to lead, train, support, and motivate a team of client service professionals to deliver best-in-class service while upskilling them to handle larger and more complex commercial clients.
Key Responsibilities:
- Ensure the delivery of a coordinated and managed high-quality, innovative client service relating to a broad range of personal and commercial insurance products.
- Coach, develop, and performance manage the team, ensuring personal development plan objectives are in place.
- Build and maintain a strong understanding of products/facilities and other offerings.
- Ensure contract certainty and compliance across the office.
Requirements:
- Experience of working within a commercial insurance environment in a comparable role, either for an insurer or broker.
- Management experience is desirable, but the willingness to train, support, and the right attitude are the most important thing.
What We Offer:
- Salary: Up to £50,000 + Market Leading Bonus and Benefits
- Flexible working arrangements to suit the individual, Hybrid, Home/Office working
- 30 days holiday
- Excellent pension
- Childcare vouchers
