Team Leader

3 weeks ago

Romford, Greater London, United Kingdom B&Q Full time
Job Title: Team Leader - Checkouts

Job Summary:

We are seeking a highly motivated and experienced Team Leader to join our Checkouts team at B&Q Romford. As a Team Leader, you will be responsible for leading a team of checkout staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Lead and motivate a team of checkout staff to deliver exceptional customer service
  • Manage resources and prioritize tasks to meet sales targets and customer needs
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other teams to achieve business objectives
  • Monitor and analyze sales data to inform business decisions

Requirements:

  • Proven experience in a retail leadership role, preferably in a similar environment
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Flexibility to work a varied schedule, including weekends and evenings

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and collaborative work environment
  • Access to training and development programs
  • A range of employee benefits, including a pension scheme and shopping discounts

About Us:

B&Q is a leading home improvement retailer, committed to helping customers improve their homes and lives. We are passionate about delivering exceptional customer service and creating a positive work environment for our colleagues.

How to Apply:

If you are a motivated and experienced leader looking for a new challenge, please submit your application, including your CV and a cover letter, to recruitment@b-and-q.co.uk.

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