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Lodge Manager

2 months ago

Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time
{"About the Role": "We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the lodge, and ensuring the overall well-being of our community.

Your primary focus will be on delivering a high-quality service to our residents, which includes organizing activities, coordinating maintenance, and managing contractors. You will also be responsible for maintaining a safe and secure environment, ensuring compliance with health and safety regulations, and providing administrative support as needed.

To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work effectively with residents, staff, and external partners. You will also need to be highly organized, with a strong attention to detail and the ability to prioritize tasks effectively.

In return for your hard work and dedication, you will receive a competitive salary, excellent benefits, and the opportunity to work for a progressive and award-winning company.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

**Key Responsibilities:**

* Provide exceptional customer service to residents
* Manage day-to-day operations of the lodge
* Ensure overall well-being of the community
* Organize activities and events
* Coordinate maintenance and repairs
* Manage contractors and external partners
* Maintain a safe and secure environment
* Ensure compliance with health and safety regulations
* Provide administrative support as needed

**Requirements:**

* Excellent communication and interpersonal skills
* Ability to work effectively with residents, staff, and external partners
* Highly organized with strong attention to detail
* Ability to prioritize tasks effectively
* Competitive salary and excellent benefits
* Opportunity to work for a progressive and award-winning company

**What We Offer:**

* Annual holiday entitlement of 24 days + Bank Holidays (pro rata)
* A day off on your Birthday
* Life Assurance
* Eye Care reimbursement
* Colleague Introduction reward scheme
* Professional development and qualifications
* Thorough induction and ongoing training

**How to Apply:**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.

We look forward to hearing from you

**Company Values:**

TORCH: Trust/Openness/Respect/Communication/Honesty

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