Catering Operations Manager

2 weeks ago


Rugby West Midlands, United Kingdom Chartwells Full time

Job Summary:

We are seeking an experienced Hospitality & Events Supervisor to join our team at Chartwells. As a key member of our operations team, you will be responsible for overseeing all catering and service operations to ensure exceptional food and world-class customer service.

Key Responsibilities:

  • Manage and coordinate catering operations to meet the needs of our clients and customers.
  • Supervise and train a team of hospitality staff to ensure high standards of service and food quality.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to ensure seamless execution of events and catering services.
  • Monitor and control costs to ensure profitability and efficiency.

Requirements:

  • Proven experience in hospitality and events management, preferably in a similar role.
  • Strong leadership and communication skills to motivate and train a team.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Excellent customer service skills to ensure high levels of satisfaction and loyalty.
  • Knowledge of food safety and hygiene practices.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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