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Customer Service Representative
3 months ago
Position Overview
At McDonald's, a globally recognized brand, we pride ourselves on our core values: Service, Inclusion, Integrity, Community, and Family. These principles guide our commitment to creating a safe, respectful, and inclusive workplace, while also providing quality employment opportunities for all.
As a Customer Service Representative, you will be the welcoming face of our establishment. Your primary responsibilities will include engaging with customers and ensuring the smooth operation of customer-facing areas. Key tasks involve making young guests feel special, distributing promotional items, coordinating events, addressing specific customer needs, maintaining cleanliness in dining and restroom facilities, and fostering a warm and inviting atmosphere.
Your role will require you to establish and nurture positive communication with customers consistently, while keeping management informed about customer satisfaction levels.
In this dynamic and fast-paced environment, we seek individuals who can bring a genuine smile and connect with customers, making them feel appreciated.
Attributes such as friendliness, courtesy, and helpfulness will come naturally to you, and you will thrive as part of a collaborative team. Strong communication skills, including attentive listening and effective face-to-face interaction, are essential. The ability to sustain high energy levels while working efficiently and productively is crucial.
Our benefits package includes: Paid holidays, Recognition awards, Meal allowances, Discounts from leading retail and online brands, and much more.
Please note that to comply with working time regulations, applicants must be over the age of 18 to work during specific hours.
