ICT Operations Manager

6 days ago

Birmingham, Birmingham, United Kingdom Twenty 4 Seven Full time
About the Role

We are seeking a highly skilled ICT Operations Manager to join our dynamic team at Twenty 4 Seven. As a key member of our operations team, you will be responsible for overseeing the school's information and communication technology infrastructure.

Key Responsibilities
  • Manage and maintain the school's ICT infrastructure, including networks, servers, and software applications.
  • Provide technical support and troubleshooting assistance to staff and students.
  • Oversee the installation and configuration of hardware and software systems.
  • Implement and enforce ICT policies and procedures to ensure data security and compliance.
  • Collaborate with school leadership to develop and implement ICT strategies to support teaching and learning objectives.
  • Stay up-to-date with emerging technologies and recommend upgrades or improvements to enhance efficiency and productivity.
  • Manage ICT budgets and subscriptions, and raise orders as required.
  • Liaise with equipment and software suppliers to resolve technical issues.
  • Ensure compliance with the school's Computer Security Policy, Data Protection Law, Copyright Law, and Software Licensing Regulations.
  • Develop and maintain the school's Health and Safety Policy relevant to ICT equipment.
Requirements
  • 3 years' experience working at a senior level.
  • 5 years' experience in technical trouble-shooting.
  • A good working knowledge of current computer operating systems and other relevant systems.
  • Full working knowledge of relevant policies and codes of practice, and awareness of relevant legislation.
  • Experience of delivering an ICT training program to staff.
  • Proven experience in managing ICT operations in an educational or similar environment.
  • Strong technical knowledge of network systems, hardware, and software applications.
  • Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
  • Degree-level qualification in an ICT or Business discipline (or equivalent).
  • Familiarity with data protection regulations and ICT security best practices.
  • Effective communication skills with the ability to liaise with staff at all levels.
Benefits
  • Competitive salary commensurate with experience.
  • Opportunity for career advancement and professional development.
  • Supportive work environment within a reputable educational institution.
  • Temporary to permanent employment arrangement offering stability and growth opportunities.

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