Manager of Quality Assurance

3 weeks ago


Bridgwater, Somerset, United Kingdom Muller Dairy Full time

Company Overview:
Mller UK & Ireland is a subsidiary of the Unternehmensgruppe Theo Mller, employing over 24,000 individuals across Europe.

In the UK, Mller specializes in the development, production, and marketing of a diverse array of branded and private label dairy products sourced from more than 1,700 British farmers.

The Mller brand proudly holds the 7th position in The Grocers Top 100 list of Britain's Biggest Brands and is recognized as the 7th most popular brand in the UK.


Position Overview:
Quality Assurance Manager
Location: Bridgwater
Working Hours: Monday to Friday (40 hours per week)
We are seeking a Quality Assurance Manager to join our Bridgwater Dairy on a permanent basis.

The ideal candidate will oversee the quality management system, ensuring the delivery of superior products while continuously striving for improvement in alignment with Mller's core values. This role is essential in promoting Operational Excellence through adherence to quality standards.

Key Responsibilities:
  • Manage a team of 10 direct reports.
  • Provide expertise in Quality Management Systems.
  • Demonstrate a proactive approach to enhancing quality performance.
  • Engage actively in problem-solving initiatives.
  • Contribute to building QMS capabilities across the site.
  • Oversee laboratory management and other QMS-related tasks.
  • Support and confirm operational quality control responsibilities.
  • Exhibit strong IT skills and capabilities.
  • Govern and maintain the Quality Index and other monthly reports.
  • Lead internal and external audit processes.
  • Foster positive relationships with suppliers and customers.
  • Encourage the identification of waste reduction opportunities.
  • Seek and implement improvement initiatives within the workplace.
  • Own and deliver Continuous Improvement (CI) projects.
  • Utilize available resources to empower others in enhancing processes.
  • Collaborate with other teams to drive business improvements.
  • Support team members in demonstrating CI contributions through the Performance Development Process.

Essential Skills & Experience:
  • Previous experience in roles such as Technical Coordinator, Quality Assurance Manager, or Laboratory Manager.
  • Strong influencing and communication skills.
  • Advanced problem-solving abilities.
  • Familiarity with A3 problem-solving techniques.
  • Knowledge of retailer codes of practice.
  • Experience with BRC audits.
  • Proficient in Word and Excel.

Additional Qualifications:
  • HACCP certification.
  • Advanced food hygiene knowledge.
  • Understanding of microbiology.
  • Dairy industry experience is highly desirable.

Benefits:
  • Competitive salary.
  • Up to 10% annual bonus.
  • 4x life assurance.
  • 33 days of annual leave (including bank holidays).
  • Access to the Mller Rewards discount scheme, offering over 800 discounts online and in-store.
  • Opportunity to take pride in team achievements.
  • Free onsite secured colleague parking.

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