Client Implementation Manager

4 weeks ago


London, Greater London, United Kingdom Janus Henderson Investors Full time
About the Role

We are seeking a highly skilled Client & Product Implementation Manager to join our team at Janus Henderson Investors. As a key member of our implementation team, you will be responsible for leading the full end-to-end implementation of client and fund activities, including launches, closures, restructures, and other complex events.

Key Responsibilities
  • Lead the implementation of client and fund activities, ensuring accurate setup and oversight.
  • Project manage the implementation process, coordinating with cross-functional teams and stakeholders.
  • Review and finalize legal documents, including IMAs and Investment Guidelines.
  • Manage multiple events simultaneously, including complex and non-standard events.
  • Construct and document accurate end-to-end event runbooks.
  • Apply strong communication and risk management skills to ensure successful implementation.
What We Offer
  • Hybrid working and flexible working arrangements.
  • Generous holiday policies and excellent health and wellbeing benefits.
  • Paid volunteer time and support for professional development.
  • All-inclusive approach to Diversity, Equity, and Inclusion.
  • Maternal and paternal leave benefits and family services.
Requirements
  • Detailed experience in transition, onboarding, or client service roles.
  • Excellent organizational and communication skills.
  • Attention to detail and risk management skills.
  • Project management skills and experience with complex requirements.
  • Client servicing experience and a proactive approach.
Nice to Have
  • Team player with a can-do approach.
  • Comfortable with complex requirements and professional.
  • Relationship management skills and a strong communicator.
About Us

At Janus Henderson Investors, we are committed to an inclusive and supportive environment. We believe diversity improves results and welcome applications from all backgrounds. If you need any reasonable accommodations during our recruitment process, please get in touch.


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