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Change Manager

2 months ago

Wolverhampton, Wolverhampton, United Kingdom Trinity Management Full time
About Trinity Management

We are a 10-year joint venture between Enzen and Sapphire Utility Solutions, dedicated to delivering a safer, more resilient, and sustainable gas system to communities in the West Midlands.

Our mission is to enable Cadent, the UK's largest gas distribution network, to achieve long-term value for consumers through a best-in-class operating model, digital transformation, and innovative solutions in process efficiency.

The Role

We are seeking a highly skilled Change Manager to lead on business readiness and implementation for all technology and business improvement related change within our organisation.

As a Change Manager, you will be responsible for delivering at pace to a diverse workforce and its partners, managing stakeholder relationships, and ensuring successful delivery of change.

You will articulate a clear vision of change to all stakeholder communities, share business strategy, and engage colleagues to adopt and embed change that improves business efficiency and drives excellence and innovation in our industry.

Key Responsibilities
  • Manage all business change from inception through all stages of the delivery lifecycle
  • Work closely with business leads/champions to ensure delivery is aligned to business goals & outcomes
  • Fully support and advocate Agile ways of working
  • Ensure project deliverables meet business objectives and performance levels
  • Be an ambassador for change delivery excellence which assures quality and ensures adoption
  • Feed into Performance & Improvement team planning including resource and financial requirements
  • Manage P&I PMO function and be responsible for tracking of programme budget and spend
  • Manage the Risk and Opportunity portfolio
Key Targets / KPI's
  • Business Change plan in place, stakeholders approved and regularly communicated
  • Business Readiness undertaken for all change & improvement and adoption occurs within defined timeframes as agreed with Sponsor
  • Risks & Opportunity matrix in place, regularly used and communicated to SLT and impacted stakeholders
  • Engage stakeholders across group to deliver high quality change management and respond to feedback as appropriate
  • Proactively champion and actively lead continuous improvement and innovation as part of BAU liaising with the wider team to proactively identify and implement improvement opportunities
  • High quality change materials which ensure user adoption within agreed timescales
Experience

We are looking for a candidate with excellent inter-personal skills, including strong written and verbal communication, effective decision making, influencing skills, and experience of managing multiple projects/programmes of work to successful delivery.

Familiarity with digital technology and the impact on business processes is essential, and experience of using agile ways of working, tools and techniques is desirable.

Utility Industry experience, particularly in the Gas sector, is also highly desirable.

Critical Dependencies
  • Effective Delivery; Programme Planning; Customer: working with operational teams and leaders to ensure the successful delivery of change and improvement supported with excellent comms, training and support
  • Performance & Improvement – work across wider team ensuring all change lands well across the operation and data is used to inform readiness and adoption
  • Liaison with the client to share innovation and change plans and showcase new solutions delivered to Trinity
  • Commercial – track and manage the budget associated with change delivery
Salary and Benefits

We offer a competitive salary based on experience, along with a benefits package.

We are an Equal Opportunity Employer, celebrating diversity and not discriminating based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly, welcoming applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors, and military spouses/partners.