IT Support Engineer Career Advancement
2 weeks ago
Job Summary:
We are seeking a highly motivated and ambitious Graduate IT Support Engineer to join our team at Ernest Gordon Recruitment. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and contributing to the growth and development of our business.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Identify and resolve technical issues in a timely and efficient manner
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain technical knowledge and skills through ongoing training and professional development
- Contribute to the development of new technical processes and procedures
Requirements:
- Relevant degree in Computer Science, Information Technology, or related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in technical software and tools
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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