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Graduate IT Support Engineer Career Advancement

2 months ago

Billingham, Stockton-on-Tees, United Kingdom Ernest Gordon Recruitment Full time

Job Summary:

We are seeking a highly motivated and ambitious Graduate/Junior IT Support Engineer to join our team at Ernest Gordon Recruitment. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and contributing to the growth and success of our company.

Key Responsibilities:

  • Providing technical support to clients via phone, email, and in-person
  • Resolving complex technical issues and escalating to senior engineers as needed
  • Collaborating with cross-functional teams to identify and implement process improvements
  • Participating in on-the-job training and professional development programs to enhance technical skills and knowledge

What We Offer:

  • A competitive salary of £25,000 - £30,000 per annum
  • A comprehensive benefits package, including company discounts and perks
  • A best-in-class training suite, tailored to meet your individual needs and career goals
  • A rapidly growing and ambitious company culture, with opportunities for career advancement and professional growth

Requirements:

  • Relevant degree in Computer Science, Information Technology, or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment
  • Strong technical skills and knowledge of IT systems and software