IT Support Specialist
6 days ago
Job Title: IT Support Engineer
Job Type: Full-time
Industry: Information Technology
Company: Ernest Gordon Recruitment Limited
Location: Billingham
Job Description:
We are seeking an experienced IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to clients via phone, email, and on-site visits
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Install, configure, and maintain computer systems, networks, and peripherals
- Develop and implement technical solutions to improve system efficiency and performance
- Collaborate with other teams to ensure seamless delivery of IT services
Requirements:
- 3+ years of experience in a technical support role
- Strong knowledge of IT systems, hardware, and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Relevant certifications (e.g. CompTIA A+, Cisco CCNA)
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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