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Front Desk Associate

1 month ago

Bicester, Oxfordshire, United Kingdom whitbread Full time

We're currently recruiting for a Receptionist role at our Bicester Premier Inn. As the friendly face of our hotel, you'll use your excellent customer service skills to welcome guests and make their stay with us unforgettable.

Key Responsibilities:

  • Provide exceptional customer service to our guests, ensuring they have a warm and welcoming experience.
  • Work closely with the housekeeping team to ensure rooms are perfect for our guests.
  • Manage the front desk, handling check-ins, check-outs, and any other guest-related queries.
  • Be part of a dynamic team that's passionate about delivering exceptional hospitality.

What We Offer:

  • A competitive hourly rate.
  • A guaranteed 20 hours per week, spread across 3 days, with shifts from 7am to 3pm or 3pm to 11pm, including weekends.
  • A Whitbread Benefits card, offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from everyone, regardless of background or situation. We believe that everyone is unique, and we're passionate about creating a workplace where everyone can thrive.