Front Desk Associate
4 weeks ago
We're seeking a skilled Receptionist to join our team at Bicester Premier Inn. As the face of our hotel, you'll be responsible for providing exceptional customer service to our guests.
Key Responsibilities:
- Welcoming guests and checking them in/out
- Managing room reservations and allocations
- Handling customer inquiries and resolving issues
- Working collaboratively with the housekeeping team to ensure rooms are prepared for guests
- Providing information about hotel facilities and services
What We Offer:
- A competitive hourly rate
- A permanent contract with guaranteed hours
- Opportunities for career development and growth within Whitbread
- A range of benefits, including a Whitbread Benefits card and pension scheme
Why Work with Us:
- We're a leading hospitality business with a commitment to excellence
- We value diversity and inclusion, and welcome applications from under-represented groups
- We offer a supportive and collaborative work environment
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and familiarity with administration systems
Location: Bicester Premier Inn, Bicester (OX26 1BT)
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