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Sales Growth Specialist
2 months ago
We are a leading provider of fuel solutions, dedicated to transforming the fleet and fuel industry for the better. With a strong presence in the UK, we pride ourselves on delivering unparalleled support to our customers, fueling the lifeblood of Britain's roadways.
As a family-run business with over 8 years of experience, we have always been driven by our founding principle: fuelling better for our customers. From single-vehicle operators to multifleet solutions, our customers are at the forefront of everything we do. We believe our services will enable them to reach new heights, and we're proud to be part of their journey.
Job SummaryWe're seeking a highly motivated Sales and Growth Specialist to join our team. As a key player in our Sales division, you'll be responsible for driving business growth through outbound cold sales calls and early account management. Your primary focus will be on identifying, prospecting, and initiating meaningful connections with potential clients, promoting our products and services across fleet management.
Key Responsibilities- Conduct outbound calls to potential customers, identifying their needs and providing tailored solutions based on our product portfolio.
- Upsell our product portfolio to maximize sales on new customers where applicable.
- Manage acquired accounts for a 13-week cycle, ensuring exceptional customer service and cultivating long-term relationships.
- Provide exceptional customer service and support to maintain client satisfaction.
- Generate new business leads by promoting The Fuel Store as a brand and understanding our offering.
- Understand client needs and requirements to offer tailored solutions.
- Cultivate consultative, long-term relationships with clients to foster loyalty and repeat business.
- Build and maintain a strong pipeline of potential customers.
- Utilize our CRM systems to record and track customer interactions.
- Achieve and exceed KPIs in correlation with business needs.
- Maintain a high standard within your calls, focusing on passing compliance and quality checks on a monthly basis.
- At least 3 years of experience in a Sales role (Telesales, Door-to-Door, Recruitment).
- Ability to work to a high volume and manage your own diary effectively.
- The ability to learn quickly and take in complex information.
- Familiarity with CRM systems and sales processes.
- Familiarity with the Oil/Gas/Energy or Fuel industries.
- Pension Scheme: After 12 weeks of continuous employment, you'll be automatically enrolled.
- Health & Wellbeing: All employees have access to MediCash, offering retail discounts, counseling, and more.
- Holiday Entitlement: 26 days annual leave plus statutory holidays, increasing with service.
- Career Progression: We track employee progression with personal development plans and a Fueller Academy.
- Incentives & Good Commission: Uncapped commission for Sales agents, plus regular incentives for all employees.
- Location: Based in Birmingham City Centre, with panoramic views and remote working options.
- Other benefits: Monthly employee awards, in-house competitions, and more.
